How can the understandability of business process models be improved? This question is the focus of a study conducted by the Humboldt University of Berlin, Eindhoven University of Technology and the Queensland University of Technology in Brisbane.

We would like to ask you to consider taking a few minutes of your time to complete the online survey on process model understandability. The questionnaire has been designed for users of EPCs (Event-driven Process Chains), which means that anyone that uses EPCs to create business process models for whatever purpose is welcome and encouraged to participate.

You will find the online survey under

As an incentive to participate we offer you free access to the results of the study as well as the chance to win one of three copies of the recently released textbook

J. Mendling: Process Model Metrics. 64,95 Euro. Springer-Verlag 2008

For a chance to win this textbook please provide your contact details at the end of the survey.

Many thanks for participating in this important study.

All the best,

Jan Mendling, Jan Recker, and Hajo Reijers

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